Blog – Inside the Phone Room

Each month we’ll take you inside the phone room of the Men’s Referral Service to give you the inside perspective from a trained Telephone Referral Worker (TRW). Our TRWs speak to hundreds of men a week that use family violence and experience family violence.

26 April 2017
Taking Responsibility: the barriers we put up that get in the way of the relationships we want
Working as a family violence telephone operator I speak with hundreds of men from many different relationship and life contexts. When I speak to men that have chosen to behave in a way that causes problems…

5 March 2017
5 lessons learned from speaking with men who use family violence
For the past few years I’ve worked as a family violence counsellor, speaking with hundreds of men from all walks of life who have used many different forms of abusive, controlling behaviours toward partners…