Have you been hurt by a partner or relative?

If you feel unsafe right now, call 000.

Family violence can affect anyone, regardless of sex, age, race, sexuality, disability, gender identity and lifestyle.

“I didn’t think it was such a big deal, but every now and then my ex-partner would talk down to me during the change-over of our son. I’d just try to ignore it, but it got out of hand recently with him saying I’m a terrible mum and calling me all sorts of names. Our son is really shaken up and I’m not sure who to tell, what to do.” – Maryam

“My boyfriend and I would have arguments, like any couple really. But he’s started to fly off the handle whenever we disagree. One night after we’d been out drinking we argued and he hit me. It was only that once, but since then I’ve been scared to bring anything up with him that may upset him. I can’t talk to our friends about it, I don’t want them judging him, and if I leave it would be even worse.” – Eric

“Our son’s been struggling with an ice addiction for some time now, so he moved back in with us while he was getting back on his feet. He has his good days and is a good person deep down really, but things are starting to spiral out of control again. We want to be there for him, don’t want to get him in trouble, but we’re starting to feel unsafe in our own home and we don’t know what to do.” – Helen and Pablo

For women

We take calls from women who are looking for help to improve their wellbeing and safety, who want to improve the wellbeing and safety of their children, or who are looking for help for their partner or another male family member.

Call us for support and information

1300 766 491

When you call us:

  • You can remain anonymous – you don’t need to give us your name or any identifying details
  • We will listen to you and treat you with respect
  • We will give you information about your options and can provide referrals to services that specialise in supporting women
  • We can discuss services for your partner or relative, if that is why you’re calling

Men’s behaviour change programs exist for men who want to stop using violent and controlling behaviours.

If you’re thinking about suggesting a men’s behaviour change program to your partner, we encourage you to talk this through with us first. This kind of conversation can be difficult and even dangerous, so it is important to make sure you can do this safely.

Other services

safe steps family violence response service provides 24/7 crisis support, information and accommodation for women and children experiencing family violence in Victoria: 1800 015 188

1800RESPECT is a national 24/7 telephone counselling and referral service for women and men: 1800 737 732

MensLine provides 24/7 telephone and online support and information for men with family and relationship concerns across Australia: 1300 789 978

Parentline is a phone service that provides counselling support for parents and carers of young people who may be struggling with a range of parenting issues, including; patenting after separation, child/parent conflict, and disagreement about parenting strategies between acre givers. Parentline considers the best interests of children when exploring all issues: 1300 30 1300

Kids Helpline 24 hour seven day a week confidential phone, web, and email counselling for people aged 5-25: 1800 55 1800

Family Relationship Advice Line National telephone service that assists families affected by relationship or marriage breakdown. The service provides advice on mediation services and issues that come up after separation including parenting after separation and property dispute resolution: 1800 050 321